Thanks for purchasing our products at hellstarclothing.ltd
To be eligible for a refund, you must apply for a product return within 3 business days of the delivery date to receive a replacement. The product must be in the same condition you received and undamaged. Please get in touch with us before applying and return. Our support team will analyze your request and provide a request form.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you used during the purchase. Credit card payments may take 5 to 10 business days for a refund to appear on your credit card statement.
- Carefully inspect the contents for any physical defects or shipping damage
- Verify that you received the correct products
- Damaged merchandise is required to be reported within 3 business days of the delivery date to receive a replacement.
- This is not an official website.
Customers are responsible for return postage. Original shipping charges, customs fees, and import taxes are non-refundable
Contact our customer support team if anything is unclear or you have more questions.